Privacy Policy MBI8 Login — Malaysia Player Data Protection

1Information We Collect

When you register and use mbi8 login, we collect several categories of information necessary to provide you with a secure and efficient service. This information falls into two main categories:

A. Information You Provide Directly

• Full name as it appears on your official identification document.
• Active mobile phone number for account verification.
• A valid email address actively used by you.
• Date of birth for age verification (18 years and above).
• Bank account or digital wallet details for deposit and withdrawal purposes.
• Copy of identification document (MyKad, passport, or driving licence) during the KYC process.

B. Information Collected Automatically

• Your device's IP address at the time of accessing the platform.
• Web browser type and operating system in use.
• Gaming activity history, including games played, total bets placed, and winnings.
• Financial transaction history including deposits and withdrawals.
• Login session data including time, date, and device location.
• Cookie data along with your saved language and display preferences.

2Data Collection and Usage Purpose

Mbi8 login uses collected information for specific and legitimate purposes. Below is a summary table explaining the types of data and how they are used:

In addition to the purposes above, your data may be used to send you information about the latest promotions and bonuses relevant to your activity. You may opt out of these marketing communications by contacting our support team.

3How We Protect Your Data

The security of your data is a top priority at mbi8 login. We implement multiple layers of technical and organizational protection to ensure your information remains safe at all times:

• 256-bit SSL encryption — all data transmitted between your device and our servers is protected with the highest available level of encryption.
• Hashed password storage — your password is never stored in plain text. It is processed using a one-way hashing algorithm that cannot be reversed.
• Two-factor authentication (2FA) — an additional security layer to ensure only you can log in to your account.
• 24/7 Monitoring — our systems are continuously monitored to detect and respond to any suspicious activity.
• Internal access controls — only staff with specific authorisation may access user data, and every access is recorded in an audit log.
• Regular security audits — our platform undergoes regular penetration testing and security reviews by independent experts.

4Sharing Information with Third Parties

Mbi8 login does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, there are limited situations where we may need to share your information:

• Payment processors — transaction details are shared with the payment service providers we use to process your deposits and withdrawals. All processors are held to strict data security standards.
• IT service providers — companies that assist us with technical operations may have limited access to certain data, but are bound by strict confidentiality agreements.
• Legal authorities — we may be required to disclose certain information to the relevant authorities pursuant to a court order or valid legal obligation.
• Fraud prevention — in cases involving fraud or financial crime, we reserve the right to share necessary information with the relevant authorities.

5Cookies and Tracking Technologies

Mbi8 login uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you access our website.

Types of cookies we use:

• Essential cookies — required for core platform functions such as login verification and session security. These cookies cannot be disabled as the platform will not function without them.
• Functional cookies — saves your preferences such as language, display theme, and account settings for a smoother experience on return visits.
• Analytics cookies — helps us understand how players use the platform so we can continue improving it. This data is collected in aggregate and does not identify individuals.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect certain features within the mbi8 login platform.

6Your Rights as a User

As a mbi8 login user, you have the following rights regarding your personal data. All requests can be submitted to our support team via live chat:

7Data Retention and Deletion

Mbi8 login retains your personal data for as long as your account is active or as needed to provide services to you. After account closure, your data will be retained for the following additional periods for legal compliance reasons:

• Financial transaction data — retained for 7 years in accordance with Malaysia's financial regulatory requirements.
• Identity verification (KYC) data — retained for 5 years after account closure for anti-money laundering (AML) compliance purposes.
• Support communication log — retained for 2 years for dispute resolution purposes.
• Gaming activity data — retained for 3 years following account closure.

Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. Deletion is carried out periodically on a set schedule.

8Contact Us Regarding Privacy

If you have any questions, concerns, or requests relating to this privacy policy or the handling of your personal data by mbi8 login, please contact our support team through one of the following methods:

• Live Chat — available 24 hours a day, 7 days a week, directly within the mbi8 login platform after logging in.
• Support email — [email protected] (response within 24 business hours).

For requests relating to personal data rights such as access, correction, or deletion, please clearly state in your message the type of request being made along with the required account verification details.

Mbi8 login reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material amendments will be communicated to you via your registered email or in-platform notification.